Automate with Intent, Not Hype
If data lives in SaaS, use native integrations first; for repetitive clicks, consider light RPA; for approvals, use low-code workflows. Favor tools your team can maintain, and document ownership so automations never become mysterious black boxes.
Automate with Intent, Not Hype
Rules excel at repeatable decisions; AI shines where language and nuance dominate. Route invoices by rule, summarize notes with AI. Always keep a human-in-the-loop for edge cases and auditability, especially where risk, compliance, or customers are involved.